Water Operator
H2O Innovation
27335 West Hardy Road, Suite 101, Spring, TX 77373
Emergency and Repairs: (281) 353-9809
Customer Service: (281) 353-9756
Pay Your Water Bill
Transaction fees may vary per district.
Easy and convenient payments at https://h2o.starnik.net/
Payclix number: 1-866-729-2549
- You can link multiple accounts within Payclix
- Low service fees
- E-Check- .79¢ (Paid by District)
(An electronic payment process that resembles the function of paper checks, but offers greater security) - Credit Card: 3.25% of transaction
- Debit Card: 1.00% of the transaction plus .79¢
- E-Check- .79¢ (Paid by District)
- Pay by phone .99¢ + transaction fee
- Payclix can also be used as an e-statement option. Sign up to receive an electronic statement free of charge without ever making a payment online.
- Residents can also sign up for “Just in Time” so they are never late! (auto drafts payment 1 day before due date)
Drop Off / In Office Payments
We have 3 convenient locations. We have customer service representative to help you during business hours and a drop box for after hours. Drop off and in office payments are check or money order only. Our offices are open Monday – Friday 8:00am to 5:00pm.
West Houston Office: 17332 Groeschke Road, Houston, Texas 77084
- Closed for lunch from 12:30pm to 1:30 pm
Jones Road: 12337 Jones Road, Suite 320, Houston, Texas 77070 – Located in the Wells Fargo building at the intersection of Cypress North Houston and Jones Rd.
- Closed for lunch from 12:30pm to 1:30 pm
P.O. BOX 691008, Houston, Texas 77269
Documents
- 2021 Consumer Confidence Report
- 2020 Consumer Confidence Report
- 2019 Consumer Confidence Report
- Rate Order
- Water Rates and Fees
Contact
For billing information, account balance and service transfers, call (281) 353-9756 between 8:00 a.m. and 4:15 p.m. each working day.
For emergency repairs, call (281) 353-9809:
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- Water quality issues
- Meter leaks
- Sewer stoppages
- Sewer manhole repair
- Water tap installations
- Main line leak and break repair
- Sink hole investigation and repair
- Meter box and lid repairs
Upcoming Meetings
Thursday, April 25, 2024 at 9:00 AM
Meeting Location:
2026 Spring Trails Bend, Spring, Texas 77386
Tuesday, May 7, 2024 at Noon
The Board generally meets on the first Tuesday of each month at noon at 1300 Post Oak Boulevard, Suite 2500, Houston, Texas.
The meeting may be accessed by members of the public for observation purposes via telephone at 1-877-304-9269 and the access code is 826495#.